Financial Information

For your convenience, we accept Visa, MasterCard, Discover and American Express.  

We also accept Care Credit and would be more than happy to discuss this payment option with you. 

Payment / Billing Statements

We deliver the finest care at the most reasonable cost to our patients.  Our team will provide an ESTIMATE regarding the amount your insurance company is projected to cover for the respective procedure based on our verbal discussion on a specific time/day.  The balance on the account will be the patient responsibility and is due at the time service is rendered, unless other arrangements have been made in advance.  After insurance payment, if there is still a balance on your account, a billing statement will be sent directly to the patient or person identified on the registration as “responsible for account”.  If a patient has not resolved the open balance after distribution of four billing statements, the account will be automatically transferred to a third party Collections Agency.  If you have questions regarding your account, we welcome you to contact our team to discuss Lakeside Implant & Oral Surgery (“Dr. Pete”) Phone Number 704-659-6765. 

Please remember that you are fully responsible for all fees charged by this office regardless of your insurance coverage.  Please see “Insurance” tab for more information regarding insurance claim payments. 

Refund Policy 

If a credit exists on the patient account after payment has been received by the insurance company, the refund will be issued to the patient or “person responsible for the account” (as identified on the patient registration).  The refund is likely to be issued in the form of an electronic check.  It will be sent to the address on file.  It is the patient’s responsibility to ensure the mailing address of the patient and/or “person responsible for the account” is accurate.  If he/she moves, it is the patient responsibility to update our office accordingly.